Privacy Policy
The immedia ecosystem (Pty) Ltd including its subsidiary immedia Studio (Pty) Ltd (“us”, “immedia”, “we”, or “our”) Privacy Policy
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
The personal information hereby provided by the client will be used and processed as is necessary to carry out actions and functions for the conclusion or performance of the agreement entered into between the parties as well as to inform the client of additional goods and/or services that could be of value to the client. The client acknowledges that he/she/it has a right to object to the processing of its personal information for marketing purposes and unless expressly stated otherwise hereby consents to its personal information being used by immedia for the above mentioned purposes.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Other information specified by our Clients
- Cookies and Usage Data
Usage Data
We may also automatically collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
immedia uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
immedia will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Legal Requirements regarding Disclosure of Data
immedia may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of immedia
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
We store your passwords using a hashing algorithm (bcrypt) specifically designed for this purpose. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorised persons will review your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
You are responsible for maintaining the confidentiality of your personally identifiable information by keeping your password confidential. It is also suggested that you change your password on a regular basis.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
- Matomo
Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18.
We do not knowingly collect personally identifiable information from anyone under the age of 18, without the express consent of the parent/legal guardian. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes.
Termination of Privacy Policy
If you disagree with any of the clauses within this Privacy Policy in full, we respectfully ask that you delete all your information within the Application and uninstall the Application.
immedia Studio (Pty) Ltd has the exclusive discretion to terminate this Privacy Policy at any time.
Contact us
If you have any questions regarding this Privacy Policy, please email info@immedia.co.za.